I have attempted to install NetBurner Virtual Comm Port Ver 2.1 serval times, on a new Windows 10 laptop HP, as an administrator with and with out security enabled. Results always end with (sec_ConnectService failed with error – 2.
I previously had version 2.0 on a Windows 7 laptop that work great.
Any suggestions would be appreciated.
We’re sorry to hear that you’ve had some trouble with running the application. This error means that a service that is supposed to be created during installation isn’t running. When reinstalling, are you running the uninstaller first, or just deleting the VirtualCommPort folder found in the nburn directory? I would also suggest trying to delete the installer and redownloading it from our website. If you run into any further problems, please don’t hesitate to email us at sales@netburner.com. I will keep an eye out for your response here or your email so that we can proceed from there.
We use cookies to improve the user experience and for occasional re-marketing efforts. Please click the “I agree” button to consent, otherwise, please navigate away from this page. Here’s a link to our privacy and cookie policy.
I have attempted to install NetBurner Virtual Comm Port Ver 2.1 serval times, on a new Windows 10 laptop HP, as an administrator with and with out security enabled. Results always end with (sec_ConnectService failed with error – 2.
I previously had version 2.0 on a Windows 7 laptop that work great.
Any suggestions would be appreciated.
Hi John,
We’re sorry to hear that you’ve had some trouble with running the application. This error means that a service that is supposed to be created during installation isn’t running. When reinstalling, are you running the uninstaller first, or just deleting the
VirtualCommPort
folder found in thenburn
directory? I would also suggest trying to delete the installer and redownloading it from our website. If you run into any further problems, please don’t hesitate to email us at sales@netburner.com. I will keep an eye out for your response here or your email so that we can proceed from there.Kind Regards,
Jon